FAQ

# Frequently Asked Questions

**1. Are your candles really handmade?**  
Yes! Every candle at The House of Aura is hand-poured in small batches using 100% natural soy wax and cotton wicks.

**2. Where do you ship?**  
We currently ship within the United States. Stay tuned for international shipping in the future!

**3. How long does shipping take?**  
Orders typically ship within 2–5 business days and arrive in 3–7 business days depending on your location.

**4. Can I return my candle if I don’t like the scent?**  
Because our candles are handmade and scented, we only accept returns for damaged or defective items. Please contact us within 7 days of delivery.

**5. What’s the best way to care for my candle?**  
Trim your wick to ¼ inch before each burn. Allow the wax to melt evenly to avoid tunneling. Never leave a burning candle unattended.

**6. Are your candles eco-friendly?**  
Absolutely. We use soy wax, cotton wicks, and reusable containers. Our packaging is also recyclable or compostable wherever possible.

Still have questions? Email us at info@thehouseofaura.com